LEGAL
Table of Contents
Terms of Use
General Terms and Conditions of Use of the Website
Terms of Sales
General Conditions of Sale
Updated to February 2020
1. General provisions
2. Identification of the vendor
3. Information on Products and their availability
4. Price
5. Execution of the contract
6. Method of payment
7. Transport and delivery
8. Shipping and delivery confirmation
9. Wrapping or packaging
10. Returns
11. Personalized Products
12. Exchanges
13. Lack of conformity
14. Guarantee of authenticity and intellectual property rights
15. Applicable law and construction; Jurisdiction; Arbitration
16. Warranty
17. Limitation of liability
18. Contacts
IMPORTANT NOTICE PLEASE READ THE GENERAL CONDITIONS OF SALE SET FORTH BELOW VERY CAREFULLY. THE GENERAL CONDITIONS OF SALE FOR KSANS PAREIL PRODUCTS PURCHASED THROUGH THE WEBSITE (DEFINED BELOW) ARE LIMITED TO THOSE CONTAINED HEREIN. ANY ADDITIONAL OR DIFFERENT TERMS OR CONDITIONS IN ANY FORM DELIVERED BY CLIENT (DEFINED BELOW) ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND KSANS PAREIL HEREBY GIVES EXPLICIT NOTICE OF OBJECTION TO THEM AND REJECTION OF SUCH TERMS. BY SUBMITTING ANY ORDER THROUGH THE WEBSITE, CLIENT AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS AND CONDITIONS.
1. General provisions
1.1. These general conditions of sale (hereinafter, “General Conditions”) apply to all sales of KSANS PAREIL products (hereinafter, “Products” or “Product”) carried out through the www.ksans-pareilcom website (hereinafter, “Website”).
1.2. Selling of Products -regulated under these General Conditions- is only available to consumers over the age of eighteen (18) years (or the age of majority of the individual's relevant country) (hereinafter, “Clients” or “Client”) being natural persons that obtain Products for personal, family, or household purposes. Client is prohibited from purchasing any Product from the Website for purposes of resale by you or any other person, and KSANS PAREIL expressly disclaims any warranty or claim for damages, consequential or otherwise, resulting from Client's intent or attempt to resell any Product purchased from the Website.
1.3. The language of any contract of sale through this Website shall be English.
1.4. Clients are required to carefully read these General Conditions, which are available on the Website to enable Clients to acknowledge, store and reproduce them. Contracts of sale executed with the Clients will be archived by KSANS PAREIL for the retention period required by applicable law.
2. Identification of the vendor
2.1. The KSANS PAREIL, Inc., a company, with a registered office in Capetown, 8001 South Africa (“KSANS PAREIL”).
3. Information on Products and their availability
4. Price
- Visa
- MasterCard
- American Express
- JCB
- Discover
- PayPal
6.4. No charge shall be made at the moment of transmission of the order proposal, with the exception of any temporary charge necessary to confirm the payment method’s validity, if any. The temporary charge may vary depending on the payment method selected, as follows:
- Credit card: $0.00 or $1.00;
- PayPal: full amount of the order, including applicable shipping charges and taxes.
8. Shipping and delivery confirmation
8.1. KSANS PAREIL shall send to the Client a Shipping Confirmation via e-mail once the Products are dispatched and a further e-mail once the Products have been delivered.
9. Wrapping or packaging
9.1. Products purchased from the Website are delivered with the same KSANS PAREIL standard packaging as provided in KSANS PAREIL stores.
10. Returns
11. Personalized and Made-to-Order Products
11.1. To the maximum extent permissible by applicable law and in accordance with applicable laws in South Africa governing the purchase and sale of special goods made to order, withdrawals, cancellations, exchanges or returns are not accepted for orders of customized products such as, for example, those with the Client’s initials engraved on the Product, or made-to-order products such as, for example, certain décor items and other products designed or customized to the Client’s specifications. The Client is advised that images, photographs and samples of the engraving on personalized Products and other customized elements may differ from the appearance of the actual Product.
12. Exchanges
12.1. KSANS-PAREIL.com cannot accommodate automatic exchanges at this time. The Client must return the original Product that the Client wishes to exchange for a refund using the procedure described in Section 10 above. A new order can then be placed on the Website for the exchange item. Please note that new orders are subject to merchandise availability. KSANS PAREIL will inform the Client if KSANS PAREIL is unable to fulfill the new order.
13. Lack of conformity
Phone no. +27 21 KSANS PAREIL
14. Guarantee of authenticity and intellectual property rights
15. Applicable law and construction; Jurisdiction; Arbitration
16. Warranty
16.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL PRODUCTS SOLD THROUGH THE WEBSITE ARE SOLD "AS IS" WITH NO WARRANTIES EXCEPT AS STATED IN LIMITED WARRANTY CARDS AND BOOKLETS ACCOMPANYING SPECIFIC PRODUCTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KSANS PAREIL AND ITS AFFILIATES HEREBY EXPRESSLY DISCLAIM ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED, RELATED TO PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF TITLE, ACCURACY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WARRANTY OF NONINFRINGEMENT, OR ANY WARRANTY RELATING TO THIRD PARTY SERVICES. Client acknowledges that no employee of KSANS PAREIL or its affiliates is authorized to make any representation or warranty on behalf of KSANS PAREIL or any of its affiliates that is not in these General Conditions. KSANS PAREIL also makes no warranties to the Client with regard to the applicability of all laws and regulations affecting, without limitation the manufacture, performance, sale, packaging and labelling of the Products which are in force within the Client’s territory.
17.1. THE FOLLOWING LIMITATIONS OR EXCLUSIONS OF LIABILITY ARE VALID AND ENFORCEABLE IN THE STATE OF NEW JERSEY, USA, TO THE MAXIMUM EXTENT PERMISSIBLE BY APPLICABLE LAW; HOWEVER SOME OTHER JURISDICTIONS DO NOT ALLOW ALL OR PART OF THE FOLLOWING LIMITATIONS OR EXCLUSIONS OF LIABILITY AND, IF REQUIRED BY APPLICABLE LAW, THE CONTENTS OF THIS SECTION MAY NOT APPLY TO THE CLIENT.
17.2. TO THE MAXIMUM EXTENT PERMISSIBLE BY APPLICABLE LAW, AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY SET FORTH HEREIN, KSANS PAREIL AND ITS AFFILIATES OR AGENTS WILL NOT BE LIABLE FOR: (A) ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, BUSINESS, REVENUES OR SAVINGS, INCLUDING IN THE EVENT THAT KSANS PAREIL HAS BEEN ADVISED OF THE POSSIBILITIES OF SUCH DAMAGES OR IF SUCH DAMAGES ARE OTHERWISE FORESEEABLE, IN EACH CASE, WHETHER A CLAIM FOR ANY SUCH LIABILITY IS PREMISED UPON BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY OF LIABILITY; OR (B) ANY CLAIMS, DEMANDS OR ACTIONS AGAINST CUSTOMER BY ANY THIRD PARTY.
17.3. TO THE MAXIMUM EXTENT PERMISSIBLE BY APPLICABLE LAW, NOTHING IN THESE GENERAL CONDITIONS SHALL EXCLUDE OR LIMIT (I) KSANS PAREIL’S LIABILITY IN CASE OF DEATH OR PERSONAL INJURY RESULTING FROM KSANS PAREILI’S NEGLIGENCE; (II) KSANS PAREIL’S LIABILITY IN CASE OF FRAUD, FRAUDULENT MISREPRESENTATION OR GROSS NEGLIGENCE; AND/OR (III) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
17.4. KSANS PAREIL will not be responsible for and no liability shall result to KSANS PAREIL or any of its affiliates for any delays in delivery or in performance which result from any circumstances beyond KSANS PAREIL’s reasonable control, including, but not limited to, Product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, embargo, acts of God or acts or laws of any government or agency. Any shipping dates or delivery dates represented by KSANS PAREIL are estimates only.
18.1. For further information and assistance with the Website or on the methods of purchase online, the Client may contact KSANS PAREIL by mail, telephone or email, as set forth below:
KSANS PAREIL Client ServicesCape town
Cape town, 8001 - South Africa
info@ksanspareil.com
Phone no. +2721KSANS PAREIL
Social Media and Endorsement Policy
1. Purpose
KSANS PAREIL, Inc. (“KSANS PAREIL”) is committed to transparency and honesty in all of its advertising messages and promotional communications with consumers. Therefore, KSANS PAREIL hereby adopts this Social Media and Endorsement Policy (this “Policy”).
This Policy applies to all KSANS PAREIL independent contractors, employees, agents, speakers, writers, bloggers, talent, endorsers and any other individual or entity engaged in promotional activities on behalf of KSANS PAREIL, whether they are engaged by KSANS PAREIL directly, or through an agency, representative of an agency, subsidiary, or franchise (collectively referred to herein as “Endorsers”).
This Policy is intended to outline the policies and procedures of KSANS PAREIL with respect to any and all advertising messages or promotional communications made by Endorsers. It is also intended to address endorsements and testimonials made by Endorsers about KSANS PAREIL, and/or its products and services, whether those endorsements and testimonials are made through “traditional media,” such as television commercials or print ads, or “new media,” or “social media,” such as websites, blogs, mobile applications or any other form of media that may be used by advertisers.
Endorsers are legally responsible for their opinions, comments and content. Individual Endorsers can be held personally liable by third parties for any commentary deemed to be defamatory; obscene; proprietary to, or owned by, others; or libelous to KSANS PAREIL, its suppliers/partners or any other person or entity. For these reasons, Endorsers should exercise caution with regard to exaggeration, colorful language, guesswork, obscenity, materials used in content, conclusions, images and/or video, and derogatory remarks or characterizations.
In addition, Endorsers should at all times be mindful that, given advances in technology, opinions, comments or content may remain public, and may be archived, stored and retrievable, indefinitely.
2. Standards of Conduct
With respect to statements or other claims made in advertising messages or promotional communications about KSANS PAREIL and/or its products or services, Endorsers must adhere to the following principles:
a. Endorsers may only make statements that reflect their honest beliefs, opinions, experiences or recommendations. KSANS PAREIL encourages these statements to be in the first person. Endorsers may not make statements about experiences with a product that they have not personally tried, examined or evaluated.
b. Endorsements by organizations must reflect the collective judgment of the organization, as approved by senior management.
c. Endorsers may not make deceptive or misleading claims about KSANS PAREIL’s products or services, or KSANS PAREIL’s competitors’ products or services, to consumers.
d. Endorsers may not make any claims about KSANS PAREIL’s products or services, or KSANS PAREIL’s competitors’ products or services, that are not substantiated (i.e., claims may not be made about a product that would require proof that the Endorser does not have).
e. Endorsers may not engage in any communication that is defamatory or infringes upon the intellectual property, or privacy and publicity rights of others, including competitors.
f. Endorsers may not offer for sale, or solicit, products or services on behalf of KSANS PAREIL.
g. Endorsers may not make offensive comments that have the purpose or effect of creating an intimidating or hostile environment, including telling lies or spreading rumors about KSANS PAREIL or its affiliates and their respective Endorsers, officers, directors, shareholders, agents, representatives, licensees or competitors.
h. Endorsers may not use ethnic slurs, personal insults, obscenity, or other offensive language.
i. Endorsers may not make any comments or post any content that in any way promotes unsafe activities that could lead to an unsafe situation involving KSANS PAREIL's customers or other individuals.
j. Endorsers may not make any comments or post any content that may violate applicable local, state or federal laws or regulations.
k. Endorsers must adhere to the legal conditions on KSANS PAREIL’s web site and the posting guidelines and Terms of Use on any web site on which they post content on behalf of KSANS PAREIL.
l. Endorsers must strive for high quality with every comment or post, including adherence to basic spellchecking and rules of grammar.
m. Endorsers that are also employees of KSANS PAREIL must also adhere to any and all guidelines provided by KSANS PAREIL to its employees with respect to social media and related matters.
n. Endorsers must adhere to any specific additional guidelines provided by KSANS PAREIL.
o. Endorsers must always use sound judgment and common sense.
3. Disclosure Requirements
a. Endorsers must clearly and conspicuously disclose and make readily apparent all “material connections” to KSANS PAREIL in all advertising messages and promotional communications concerning KSANS PAREIL and/or its products or services.
i. A “material connection” is one that could influence the weight or credibility a reasonable consumer would give to the communications or messages made by the Endorser. Such connections may be in the form of (a) consideration (such as monetary compensation, including fees or commissions; gift cards; event access; prizes; or free or discounted products or services) provided by KSANS PAREIL (or any of its agents acting on its behalf) to the Endorser, or (b) a relationship between KSANS PAREIL and the Endorser (such as employment or contractual relationships).
ii. Some examples of appropriate material connection disclosures are:
- I received [product] from KSANS PAREIL as a gift;
- [Thanks to][Courtesy of] KSANS PAREIL, I was given this [product]
- KSANS PAREIL sent me [product] to try;
- Some of the products reviewed in this blog post were sent to me by KSANS PAREIL;
- This post is a paid advertisement for KSANS PAREIL;
- I am an employee of KSANS PAREIL.
These are simply examples of appropriate disclosures and variations on these examples may be appropriate based on the context. The key is to make it apparent to the reasonable consumer that KSANS PAREIL provided the subject product or service, as opposed to the Endorser independently purchasing or obtaining the subject product or service.
iii. It is not sufficient to make a single disclosure on a home page or legal terms/disclaimer page that, for example, “many of the products I discuss on this site are provided to me free of charge by their manufacturers.” Disclosures should be tied to the specific products at issue and readily apparent to readers of the particular blog post.
iv. When using a Twitter, Facebook, Instagram or similar platform, Endorsers should endeavor to include a link on their main profile page directing followers to a comprehensive disclosure statement.
b. Endorsers who post their own opinions, comments, content or recommendations about KSANS PAREIL, and/or its products or services, must disclose that their views do not necessarily represent those of KSANS PAREIL.
4. Third Party Endorsers
Endorsers that employ or contract with third parties to have such third parties deliver advertising messages or other promotional communications to consumers (e.g., advertising agencies, network marketing agencies and blogger networks) are also required to cause those third parties to agree to this Policy before engaging them to communicate to consumers about KSANS PAREIL and/or its products or services.
5. Trademarks and Intellectual Property
All emblems, logotypes, insignia, designs, devices, colors, artwork, trademarks, trade names, service marks, trade dress and copyrights, and the commercial goodwill associated therewith, that at any time were or are owned, applied to be registered or registered (irrespective of class of goods/services), controlled, cleared for use by, or on behalf of, or licensed by KSANS PAREIL or any of its affiliates may only be used or posted by Endorsers with the prior written consent of KSANS PAREIL in each instance, strictly in accordance with the specific guidelines provided by KSANS PAREIL.
6. Confidentiality
Endorsers may develop, have access to, or directly or indirectly be exposed to, information of a proprietary and confidential nature about KSANS PAREIL (including without limitation its business operations and activities, strategic plans and financial information) which, if disclosed, could have a negative effect on KSANS PAREIL. Endorsers shall keep confidential and not disclose any such information and, upon termination of an Endorser’s relationship with KSANS PAREIL, the Endorser shall promptly return to KSANS PAREIL any confidential information in the Endorser’s possession. In the event that there is any question as to whether particular information is confidential in nature, Endorsers must promptly contact KSANS PAREIL for clarification and approval before posting, commenting, blogging or uploading content.
7. Press Inquiries
Endorsers’ endorsements and testimonials may generate media coverage. Media inquiries of any kind regarding endorsements or testimonials relating to KSANS PAREIL, whether from online (news engines, bloggers) or mainstream (newspapers, magazines) media outlets, must be referred to KSANS PAREIL using the Notice information below. Endorsers may not engage in any discussions or correspondence with any members of the media, or make any public oral or written statement, in each case regarding endorsements or testimonials relating to KSANS PAREIL, without first consulting with, and receiving permission from, the appropriate authorized KSANS PAREIL representative in each instance.
8. Questions
Any questions concerning the contents of this Policy should be referred to socialmediapolicy@ksans-pareil.com.
9. Right to Modify Policy
KSANS PAREIL reserves the right to amend, restate, supplement or otherwise modify this Policy at any time. In the event of a dispute as to the interpretation of this Policy, KSANS PAREIL’s interpretation shall be final.
10. Effective Date
This Policy is effective immediately and was last updated April 10, 2018.
Do-Not-Track Disclosures
Last Updated October 2018
KSANS PAREIL does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who visit our websites or use our online services or mobile apps. However, you can prevent website tracking by changing the settings in your web browsers to disable cookies permanently or to alert you when cookies are being sent so you can refuse them at that time. The help function on most browsers contains instructions on how to change these cookie settings. Please note that if you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of this website, such as our ability to save your password so you do not have to re-enter it every time you visit our website, will not function properly. You can find more information about KSANS PAREIL’s use of cookies and similar technologies in our “Cookies and Other Technology Policy”, which is available here.
Third-Party Collection Disclosure
KSANS PAREIL permits certain third parties to collect anonymous information about your use of KSANS PAREIL websites and online services, including information about your activities on this website and your browsing history immediately prior to your visit to a KSANS PAREIL website. Such information cannot be used to personally identify you. For example, our service providers use cookies to measure the use of various parts of our websites, and third-party advertisers or ad networks may also collect information in cookies or other electronic tools to help display advertisements you see on this website or on other websites that may be of particular interest to you. To opt out of advertising cookies placed by the Network Advertising Initiative’s ("NAI") or Digital Advertising Alliance’s (“DAA”) member networks, and thereby limit the tracking of your online activity and the tailored advertising you receive, please click here for the NAI opt-out mechanism or here for the DAA opt-out mechanism. Note that even if you opt out of cookies placed by such member networks and participating companies, you will still receive generic online advertising.